Warranty
Insideast Warranty
Insideast is present online since 2018. In late 2023 we had +1900 online reviews in the United States. And made collaborations with designers and influencers showcased @insideastdesigns.
Our fixtures are in parts handcrafted and in other parts industrial. We make sure to provide the best quality available by imposing quality checks and by testing each product in real situation.
Our checks and rules include the choice of materials, installation compliance, the simplification of maintenance, the look and finish. With the goal to provide high end products.
Customer Support and Service
Our knowledgeable and friendly customer service team is available to assist you with any inquiries or concerns you may have regarding our products or warranty terms. Whether you prefer to reach out via phone, email, or online chat, rest assured that we are here to provide prompt and courteous assistance.
Repair & Replacement
Insideast stands behind its products with a comprehensive warranty. In the event of a defect within the warranty period, Insideast will, at its discretion, repair or replace the product.
Please note, the warranty does not extend to installation costs, labor charges, or any other consequential expenses. Proof of purchase is required for all warranty claims.
Warranty Coverage
- Lifetime Mechanical Warranty: Insideast guarantees mechanical integrity for the duration of homeownership, provided the initial purchaser maintains ownership of the installed product within the residence.
- 5-Year Finish Warranty: All faucets and sinks are backed by a 5-year finish warranty, ensuring enduring quality and aesthetic appeal.
- 1-Year Wearable Parts Warranty: Essential wearable components such as hoses, washers, and seals are covered for a period of 1 year from the date of purchase.
Warranty Limitations
The warranty is only applicable to the initial purchaser or homeowner. The warranty doesn’t cover damage caused by normal wear and tear.
The warranty is not applicable in the following cases:
- Products repaired or altered in any way by the initial purchaser without an authorization from Insideast.
- Products damaged because of misuse, negligence or faulty maintenance or installation.
- Products used in a way contrary to the intended normal use.
| 5 star | 98% | |
| 4 star | 1% | |
| 3 star | 1% | |
| 2 star | 0% | |
| 1 star | 0% |
Customer Images
Beautiful addition. Elevated my fireplace decor
The wall-mounted brass shelf is a great addition to my bathroom. It’s well-made, sturdy, and the brass finish adds a nice vintage touch. Perfect for keeping my essentials organized.
This brass bathroom shelf is both practical and stylish. The brass finish adds warmth to the space, and it’s strong enough to hold my toiletries. I’m very satisfied with the quality.
The handcrafted design is stunning, and the brass finish gives it a high-end feel. It’s practical and looks great mounted on my bathroom wall. Definitely happy with this purchase.
I love this Moroccan brass soap dish! It’s beautifully handmade and adds an exotic touch to my bathroom. The brass finish is rich and adds a lot of character to my sink area.